Moss Art Gift Voucher

As each MossArt piece is handmade and individually created, returns are accepted only if the item arrives damaged or incorrect. If you experience any issue with your order, please contact us within 48 hours of delivery with photos of the item and packaging. We will do our best to resolve the situation as quickly as possible. Custom and personalised orders are non-refundable.

Each piece is carefully packaged to ensure safe delivery. Processing time: 3–7 working days. Delivery time depends on the destination and selected shipping method. For custom orders or larger pieces, delivery times may vary. We will contact you with details before shipping.